Wootric · Schema
SurveyResponse
A survey response capturing an NPS, CSAT, or CES score and optional feedback text
Customer ExperienceNPSCSATCESNet Promoter ScoreCustomer SatisfactionCustomer Effort ScoreSurveysFeedbackVoice of the Customer
Properties
| Name | Type | Description |
|---|---|---|
| id | integer | Unique identifier for the response |
| score | integer | Survey score; NPS: 9-10 promoter, 7-8 passive, 0-6 detractor |
| text | stringnull | Open-ended qualitative feedback provided with the score |
| ip_address | stringnull | IP address of the respondent at time of survey |
| origin_url | stringnull | URL of the page where the survey was displayed |
| completed | boolean | Whether the survey response was fully completed |
| excluded_from_calculations | boolean | Whether this response is excluded from NPS/CSAT/CES calculations |
| created_at | integer | Unix timestamp of when the response was submitted |
| updated_at | integer | Unix timestamp of when the response was last updated |
| end_user | object | The end user who submitted this response |
JSON Schema
{
"$schema": "http://json-schema.org/draft-07/schema#",
"$id": "https://api.wootric.com/schemas/survey-response.json",
"title": "SurveyResponse",
"description": "A survey response capturing an NPS, CSAT, or CES score and optional feedback text",
"type": "object",
"properties": {
"id": {
"type": "integer",
"description": "Unique identifier for the response"
},
"score": {
"type": "integer",
"minimum": 0,
"maximum": 10,
"description": "Survey score; NPS: 9-10 promoter, 7-8 passive, 0-6 detractor"
},
"text": {
"type": ["string", "null"],
"description": "Open-ended qualitative feedback provided with the score"
},
"ip_address": {
"type": ["string", "null"],
"description": "IP address of the respondent at time of survey"
},
"origin_url": {
"type": ["string", "null"],
"description": "URL of the page where the survey was displayed"
},
"completed": {
"type": "boolean",
"description": "Whether the survey response was fully completed"
},
"excluded_from_calculations": {
"type": "boolean",
"description": "Whether this response is excluded from NPS/CSAT/CES calculations"
},
"created_at": {
"type": "integer",
"description": "Unix timestamp of when the response was submitted"
},
"updated_at": {
"type": "integer",
"description": "Unix timestamp of when the response was last updated"
},
"end_user": {
"$ref": "end-user.json",
"description": "The end user who submitted this response"
}
},
"required": ["id", "score"]
}