Webex · Schema
UserProfileGranularAccessDTO
Data Transfer Object for creating or updating a user profile with granular access controls.
CallingCollaborationCommunicationEnterpriseMessagingVideo Conferencing
Properties
| Name | Type | Description |
|---|---|---|
| organizationId | string | ID of the contact center organization. This field is required for all bulk save operations. |
| id | string | ID of this contact center resource. It should not be specified when creating a new resource. However, it is mandatory when updating a resource. |
| version | integer | The version of this resource. For a newly created resource, it will be 0 unless specified otherwise. |
| name | string | The name of the user profile. |
| description | string | An optional description of the profile. |
| profileType | string | The type determines the privileges applicable for a profile. It can take one of these values: STANDARD_AGENT — Has access to Agent Desktop[m_agent_desktop] module. PREMIUM_AGENT — Has access to Agent |
| active | boolean | Specify whether the User profile is active or not. |
| permissionAccessLevel | string | This can be used to allow users of this profile access to specific or all the Webex Contact Center permissions. It can take one of these values: ALL — A contact center user with this profile can acces |
| resourceAccessLevel | string | This can be used to allow users of this profile access to specific or all the Webex Contact Center resources. It can take one of these values: ALL — A contact center user with this profile can access |
| permissions | array | Specifies the permissions(s) a user of this profile has access to. It should be chosen when permission access is SPECIFIC. Please specify all the following permissions and their respective access type |
| editableFolderIds | array | Indicates the id(s) of the reporting folders a user of this profile has read and write access to. |
| viewableFolderIds | array | Indicates the id(s) of the reporting folders a user of this profile has read access to. |
| nonViewableFolderIds | array | Indicates the id(s) of the restricted reporting folders for a user of this profile. |
| systemDefault | boolean | Indicates whether the created resource is system created or not |
| defaultResourceCollectionId | string | Specifies the default resource collection for this profile |
| resourceCollections | array | Specifies the resource collection(s) a user of this profile has access to. resource collection(s) needs to be specified when resourceAccessLevel is SPECIFIC |
| createdTime | integer | This is the created time of the entity. |
| lastUpdatedTime | integer | This is the updated time of the entity. |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "#/components/schemas/UserProfileGranularAccessDTO",
"title": "UserProfileGranularAccessDTO",
"type": "object",
"description": "Data Transfer Object for creating or updating a user profile with granular access controls.",
"example": {
"organizationId": "f53c8b54-46ca-43f6-ba05-08426a46e23d",
"id": "93912f11-6017-404b-bf14-5331890b1797",
"version": 1,
"name": "Contact Center Admin Profile",
"description": "This profile should be applied only to contact center admins.",
"profileType": "PREMIUM_AGENT",
"active": true,
"permissionAccessLevel": "ALL",
"resourceAccessLevel": "ALL",
"permissions": [
{
"id": "00734874-4732-43bb-bfff-d1e75d309eb1",
"name": "sites",
"access": "NONE"
}
],
"editableFolderIds": [
1,
2
],
"viewableFolderIds": [
1,
2
],
"nonViewableFolderIds": [
1,
2
],
"systemDefault": false,
"defaultResourceCollectionId": "80f49a6e-11d7-4651-b730-99ed2f726f61",
"resourceCollections": [
{
"id": "80f49a6e-11d7-4651-b730-99ed2f726f61",
"name": "Department1",
"description": "Department1 description.",
"resources": [
{
"name": "team",
"accessLevel": "SPECIFIC",
"ids": [
"00734874-4732-43bb-bfff-d1e75d309eb1",
"00734874-4732-43bb-bfff-d1e75d309eb2"
]
},
{
"name": "desktop-profile",
"accessLevel": "ALL"
},
{
"name": "desktop-layout",
"accessLevel": "NONE"
}
],
"resourceCount": 2
}
],
"createdTime": 0,
"lastUpdatedTime": 0
},
"properties": {
"organizationId": {
"type": "string",
"format": "uuid",
"description": "ID of the contact center organization. This field is required for all bulk save operations.",
"example": "f53c8b54-46ca-43f6-ba05-08426a46e23d",
"maxLength": 36,
"minLength": 32,
"pattern": "^[0-9a-fA-F]{8}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{12}$"
},
"id": {
"type": "string",
"description": "ID of this contact center resource. It should not be specified when creating a new resource. However, it is mandatory when updating a resource.",
"example": "93912f11-6017-404b-bf14-5331890b1797"
},
"version": {
"type": "integer",
"format": "int32",
"description": "The version of this resource. For a newly created resource, it will be 0 unless specified otherwise.",
"example": 1
},
"name": {
"type": "string",
"description": "The name of the user profile.",
"example": "Contact Center Admin Profile",
"maxLength": 80,
"minLength": 0,
"pattern": "^[a-zA-Z0-9,_\\-\\s]*$"
},
"description": {
"type": "string",
"description": "An optional description of the profile.",
"example": "This profile should be applied only to contact center admins.",
"maxLength": 255,
"minLength": 0
},
"profileType": {
"type": "string",
"description": "The type determines the privileges applicable for a profile.\n\nIt can take one of these values:\n\nSTANDARD_AGENT \u2014 Has access to Agent Desktop[m_agent_desktop] module.\n\nPREMIUM_AGENT \u2014 Has access to Agent Desktop[m_agent_desktop] and Multimedia[m_multimedia] module.\n\nSUPERVISOR \u2014 Has access to all modules except to manage tenants in the Provisioning[m_provisioning] module.\n\nADMINISTRATOR \u2014 Has access to all modules.\n\nADMINISTRATOR_ONLY \u2014 Has access to Provisioning[m_provisioning], Real Time Reports[m_real_time_reports], Call Recording[m_call_recording], IMI Digital Channels[m_imi_digital_channels], and Routing Strategy[m_routing_strategy] modules.\n\nIt is required only during a create operation. \n\nThe profile type cannot be changed for an existing user profile.\n\n",
"enum": [
"ADMINISTRATOR",
"ADMINISTRATOR_ONLY",
"SUPERVISOR",
"PREMIUM_AGENT",
"STANDARD_AGENT",
"ANALYZER_ADMINISTRATOR",
"ANALYZER_SUPERVISOR",
"ANALYZER_USER"
],
"example": "PREMIUM_AGENT"
},
"active": {
"type": "boolean",
"description": "Specify whether the User profile is active or not.",
"example": true
},
"permissionAccessLevel": {
"type": "string",
"description": "This can be used to allow users of this profile access to specific or all the Webex Contact Center permissions.\n\nIt can take one of these values:\n\nALL \u2014 A contact center user with this profile can access all Contact Center permissions.\n\nSPECIFIC \u2014 A contact center user with this profile can access only specific permissions.\n\n",
"enum": [
"SPECIFIC",
"ALL",
"PROVISIONED_VALUE",
"NONE"
],
"example": "ALL"
},
"resourceAccessLevel": {
"type": "string",
"description": "This can be used to allow users of this profile access to specific or all the Webex Contact Center resources.\n\nIt can take one of these values:\n\nALL \u2014 A contact center user with this profile can access all Contact Center resources.\n\nSPECIFIC \u2014 A contact center user with this profile can access only specific resources.\n\n",
"enum": [
"SPECIFIC",
"ALL",
"PROVISIONED_VALUE",
"NONE"
],
"example": "ALL"
},
"permissions": {
"type": "array",
"description": "Specifies the permissions(s) a user of this profile has access to.\n\nIt should be chosen when permission access is SPECIFIC.\n\nPlease specify all the following permissions and their respective access type.\n\n",
"items": {
"$ref": "#/components/schemas/UserProfilePermissionsDTO"
},
"uniqueItems": true
},
"editableFolderIds": {
"type": "array",
"description": "Indicates the id(s) of the reporting folders a user of this profile has read and write access to. \n",
"example": [
1,
2
],
"items": {
"type": "integer",
"format": "int32"
},
"uniqueItems": true
},
"viewableFolderIds": {
"type": "array",
"description": "Indicates the id(s) of the reporting folders a user of this profile has read access to. \n",
"example": [
1,
2
],
"items": {
"type": "integer",
"format": "int32"
},
"uniqueItems": true
},
"nonViewableFolderIds": {
"type": "array",
"description": "Indicates the id(s) of the restricted reporting folders for a user of this profile. \n",
"example": [
1,
2
],
"items": {
"type": "integer",
"format": "int32"
},
"uniqueItems": true
},
"systemDefault": {
"type": "boolean",
"description": "Indicates whether the created resource is system created or not",
"example": false
},
"defaultResourceCollectionId": {
"type": "string",
"description": "Specifies the default resource collection for this profile",
"example": "80f49a6e-11d7-4651-b730-99ed2f726f61"
},
"resourceCollections": {
"type": "array",
"description": "Specifies the resource collection(s) a user of this profile has access to.\n\nresource collection(s) needs to be specified when resourceAccessLevel is SPECIFIC",
"items": {
"$ref": "#/components/schemas/ResourceCollectionDTO"
},
"uniqueItems": true
},
"createdTime": {
"type": "integer",
"format": "int64",
"description": "This is the created time of the entity."
},
"lastUpdatedTime": {
"type": "integer",
"format": "int64",
"description": "This is the updated time of the entity."
}
},
"required": [
"active",
"name",
"permissionAccessLevel",
"profileType",
"resourceAccessLevel"
]
}