Webex · Schema

SkillBasedCSQDTO

Skill-based Contact Service Queue data transfer object.

CallingCollaborationCommunicationEnterpriseMessagingVideo Conferencing

Properties

Name	Type	Description
organizationId	string	ID of the contact center organization. This field is required for all bulk save operations.
id	string	ID of this contact center resource.
version	integer	The version of this resource. For a newly created resource, it will be 0 unless specified otherwise.
channelType	string	The channel type of the queue.
name	string	Name of the Contact Service Queue.
skillScore	integer	The skill score for matching this queue.
qsrType	string	The queue skill requirement type.
dynamicSkillScore	integer	The dynamic skill score for matching this queue.
skillProfileSkillsMatch	boolean	Indicates whether the skill profile skills match.
dynamicSkillsMatch	boolean	Indicates whether the dynamic skills match.
createdTime	integer	This is the created time of the entity.
lastUpdatedTime	integer	This is the updated time of the entity.

View JSON Schema on GitHub

JSON Schema

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/SkillBasedCSQDTO",
  "title": "SkillBasedCSQDTO",
  "type": "object",
  "description": "Skill-based Contact Service Queue data transfer object.",
  "properties": {
    "organizationId": {
      "type": "string",
      "format": "uuid",
      "description": "ID of the contact center organization. This field is required for all bulk save operations.",
      "example": "f53c8b54-46ca-43f6-ba05-08426a46e23d",
      "maxLength": 36,
      "minLength": 32,
      "pattern": "^[0-9a-fA-F]{8}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{12}$"
    },
    "id": {
      "type": "string",
      "description": "ID of this contact center resource."
    },
    "version": {
      "type": "integer",
      "format": "int32",
      "description": "The version of this resource. For a newly created resource, it will be 0 unless specified otherwise.",
      "example": 1
    },
    "channelType": {
      "type": "string",
      "description": "The channel type of the queue."
    },
    "name": {
      "type": "string",
      "description": "Name of the Contact Service Queue."
    },
    "skillScore": {
      "type": "integer",
      "format": "int32",
      "description": "The skill score for matching this queue."
    },
    "qsrType": {
      "type": "string",
      "description": "The queue skill requirement type."
    },
    "dynamicSkillScore": {
      "type": "integer",
      "format": "int32",
      "description": "The dynamic skill score for matching this queue."
    },
    "skillProfileSkillsMatch": {
      "type": "boolean",
      "description": "Indicates whether the skill profile skills match."
    },
    "dynamicSkillsMatch": {
      "type": "boolean",
      "description": "Indicates whether the dynamic skills match."
    },
    "createdTime": {
      "type": "integer",
      "format": "int64",
      "description": "This is the created time of the entity."
    },
    "lastUpdatedTime": {
      "type": "integer",
      "format": "int64",
      "description": "This is the updated time of the entity."
    }
  }
}