Webex · Schema

PredictedWaitTimeDTO

AI wait time feature configuration

CallingCollaborationCommunicationEnterpriseMessagingVideo Conferencing

Properties

Name Type Description
enable boolean Used to toggle the state of the Predicted Wait Time configuration from active to inactive and vice-versa. Mandatory for create/update operation.
queuesInclusionType string Provides information whether all or specific queues are selected for Predicted Wait Time.
View JSON Schema on GitHub

JSON Schema

webex-predictedwaittimedto-schema.json Raw ↑ 
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/PredictedWaitTimeDTO",
  "title": "PredictedWaitTimeDTO",
  "type": "object",
  "description": "AI wait time feature configuration",
  "properties": {
    "enable": {
      "type": "boolean",
      "description": "Used to toggle the state of the Predicted Wait Time  configuration from active to inactive and vice-versa. Mandatory for create/update operation.",
      "example": true
    },
    "queuesInclusionType": {
      "type": "string",
      "description": "Provides information whether all or specific queues are selected for Predicted Wait Time.",
      "enum": [
        "ALL",
        "SPECIFIC"
      ],
      "example": "ALL"
    }
  },
  "required": [
    "enable"
  ]
}