Webex · Schema

OutAgentStatistics

List of Agent Statistics records retrieved according to query parameters.

CallingCollaborationCommunicationEnterpriseMessagingVideo Conferencing

Properties

Name Type Description
intervalStartTime integer Time in GMT
agentId string The ID of the agent.
agentName string The name of the agent
teamId string The ID of the team.
teamName string Name of the team to which agent belongs.
channels array Channel-level statistics for the agent.
View JSON Schema on GitHub

JSON Schema

webex-outagentstatistics-schema.json Raw ↑ 
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/OutAgentStatistics",
  "title": "OutAgentStatistics",
  "required": [
    "channels"
  ],
  "type": "object",
  "properties": {
    "intervalStartTime": {
      "type": "integer",
      "description": "Time in GMT",
      "format": "int64",
      "example": 1591702200000
    },
    "agentId": {
      "type": "string",
      "description": "The ID of the agent.",
      "example": "06ce7234-dd3e-49e2-8763-d93766739d"
    },
    "agentName": {
      "type": "string",
      "description": "The name of the agent",
      "example": "Daniel Garrett"
    },
    "teamId": {
      "type": "string",
      "description": "The ID of the team.",
      "example": "fbf80248-b328-4c37-9ea5-4c2ec8b4d52c"
    },
    "teamName": {
      "type": "string",
      "description": "Name of the team to which agent belongs.",
      "example": "Collaboration"
    },
    "channels": {
      "type": "array",
      "description": "Channel-level statistics for the agent.",
      "items": {
        "$ref": "#/components/schemas/ChannelResponse"
      }
    }
  },
  "description": "List of Agent Statistics records retrieved according to query parameters."
}