Webex · Schema

Origin

Origin of the task. For inbound `workItem` tasks, this represents the customer. For outbound `telephony` tasks, this may be the agent's information or a configured outbound ANI in the organization. Outbound ANI is applicable to `telephony` only.

CallingCollaborationCommunicationEnterpriseMessagingVideo Conferencing

Properties

Name Type Description
id string Identifier of the task originator. For inbound `workItem` tasks, this is typically the customer's identifier (e.g., email address). For outbound `telephony` tasks, this may be the agent's identifier o
name string Optional human-readable display name for the originator.
View JSON Schema on GitHub

JSON Schema

webex-origin-schema.json Raw ↑ 
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/Origin",
  "title": "Origin",
  "type": "object",
  "description": "Origin of the task. For inbound `workItem` tasks, this represents the customer. For outbound `telephony` tasks, this may be the agent's information or a configured outbound ANI in the organization. Outbound ANI is applicable to `telephony` only.",
  "required": [
    "id"
  ],
  "properties": {
    "id": {
      "type": "string",
      "description": "Identifier of the task originator. For inbound `workItem` tasks, this is typically the customer's identifier (e.g., email address). For outbound `telephony` tasks, this may be the agent's identifier or a configured outbound ANI in the organization.",
      "example": "[email protected]"
    },
    "name": {
      "type": "string",
      "nullable": true,
      "description": "Optional human-readable display name for the originator.",
      "example": "Customer Name"
    }
  }
}