Webex · Schema

CallQueueSettingsPut

Request body for modifying call center settings and availability for an agent in one or more call centers.

CallingCollaborationCommunicationEnterpriseMessagingVideo Conferencing

Properties

Name	Type	Description
agentACDState	object
queues	array	Indicates a list of call centers the agent has joined or may join.

View JSON Schema on GitHub

JSON Schema

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/CallQueueSettingsPut",
  "title": "CallQueueSettingsPut",
  "type": "object",
  "description": "Request body for modifying call center settings and availability for an agent in one or more call centers.",
  "example": {
    "agentACDState": "AVAILABLE",
    "queues": [
      {
        "id": "Y2lzY29zcGFyazovL3VzL1BFT1BMRS85M2JjZWQ2Mi1lYWRmLTQ0MGItYThiYi03ZWQ5ZWEwNzExMTg",
        "available": true
      },
      {
        "id": "Y2lzY29zcGFyazovL3VzL0NBTExfUEFSS19FWFRFTlNJT04vNDk1ZTgxMTEtY2U4My00ZTc5LWJjOTAtODM2OWQxZjY0NTQ2",
        "available": false
      }
    ]
  },
  "properties": {
    "agentACDState": {
      "$ref": "#/components/schemas/AgentACDStateType"
    },
    "queues": {
      "type": "array",
      "items": {
        "$ref": "#/components/schemas/CallQueuePut"
      },
      "description": "Indicates a list of call centers the agent has joined or may join."
    }
  }
}