Webex · Schema

CallQueueSettingsGetResponseObject

Response object containing the call center settings and list of all call centers the logged in user belongs to.

CallingCollaborationCommunicationEnterpriseMessagingVideo Conferencing

Properties

Name	Type	Description
agentACDState	object
queues	array	Indicates a list of call centers the agent has joined or may join.

View JSON Schema on GitHub

JSON Schema

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/CallQueueSettingsGetResponseObject",
  "title": "CallQueueSettingsGetResponseObject",
  "type": "object",
  "description": "Response object containing the call center settings and list of all call centers the logged in user belongs to.",
  "example": {
    "agentACDState": "AVAILABLE",
    "queues": [
      {
        "id": "Y2lzY29zcGFyazovL3VzL1BFT1BMRS85M2JjZWQ2Mi1lYWRmLTQ0MGItYThiYi03ZWQ5ZWEwNzExMTg",
        "hasCxEssentials": true,
        "available": true,
        "skillLevel": 1,
        "phoneNumber": "+18555550101",
        "extension": "50002",
        "allowLogOffEnabled": false
      },
      {
        "id": "Y2lzY29zcGFyazovL3VzL0NBTExfUEFSS19FWFRFTlNJT04vNDk1ZTgxMTEtY2U4My00ZTc5LWJjOTAtODM2OWQxZjY0NTQ2",
        "hasCxEssentials": false,
        "available": false,
        "extension": "50001",
        "allowLogOffEnabled": true
      }
    ]
  },
  "properties": {
    "agentACDState": {
      "$ref": "#/components/schemas/AgentACDStateType"
    },
    "queues": {
      "type": "array",
      "items": {
        "$ref": "#/components/schemas/CallQueueGet"
      },
      "description": "Indicates a list of call centers the agent has joined or may join."
    }
  }
}