Webex · Schema
CallQueueGet
Details of a call queue that the agent has joined or may join.
CallingCollaborationCommunicationEnterpriseMessagingVideo Conferencing
Properties
| Name | Type | Description |
|---|---|---|
| id | string | Unique call queue identifier. |
| hasCxEssentials | boolean | Indicates if the call queue is `normal` or `CxEssentials`. |
| available | boolean | When `true` it indicates agent has joined the call center. |
| skillLevel | number | Call center skill level. |
| phoneNumber | string | Call center phone number. |
| extension | string | Call center extension. |
| allowLogOffEnabled | boolean | Determines whether a queue can be joined or not. |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "#/components/schemas/CallQueueGet",
"title": "CallQueueGet",
"type": "object",
"description": "Details of a call queue that the agent has joined or may join.",
"example": {
"id": "Y2lzY29zcGFyazovL3VzL1BFT1BMRS85M2JjZWQ2Mi1lYWRmLTQ0MGItYThiYi03ZWQ5ZWEwNzExMTg",
"hasCxEssentials": true,
"available": true,
"skillLevel": 1,
"phoneNumber": "+18555550101",
"extension": "50001",
"allowLogOffEnabled": false
},
"required": [
"id",
"allowLogOffEnabled"
],
"properties": {
"id": {
"type": "string",
"example": "Y2lzY29zcGFyazovL3VzL1BFT1BMRS85M2JjZWQ2Mi1lYWRmLTQ0MGItYThiYi03ZWQ5ZWEwNzExMTg",
"description": "Unique call queue identifier."
},
"hasCxEssentials": {
"type": "boolean",
"example": true,
"description": "Indicates if the call queue is `normal` or `CxEssentials`."
},
"available": {
"type": "boolean",
"example": true,
"description": "When `true` it indicates agent has joined the call center."
},
"skillLevel": {
"type": "number",
"example": 1,
"description": "Call center skill level."
},
"phoneNumber": {
"type": "string",
"example": "+18555550101",
"description": "Call center phone number."
},
"extension": {
"type": "string",
"example": "50001",
"description": "Call center extension."
},
"allowLogOffEnabled": {
"type": "boolean",
"example": false,
"description": "Determines whether a queue can be joined or not."
}
}
}