Webex · Schema

AiAutoCSATDTO

This is applicable/available when either AI Assistant/AI Quality Management add-on offer/license is added to the organization.

CallingCollaborationCommunicationEnterpriseMessagingVideo Conferencing

Properties

Name	Type	Description
enable	boolean	Used to toggle the state of the AI feature sub feature configuration from active to inactive and vice-versa. Mandatory for create/update operation. If the value is missing in response, the consumer sh
queuesInclusionType	string	Provides information whether all or specific queues are selected for Auto CSAT. If the value is missing in response, the consumer should assume a value as ALL.
selectedGlobalVariableId	string	Selected Global Variable ID for Auto CSAT. If the value is missing in response, the consumer should assume a value as null.
surveyDataSource	string	Survey Data Source Type for Auto CSAT. If the value is missing in response, the consumer should assume a value as EXPERIENCE_MANAGEMENT.

View JSON Schema on GitHub

JSON Schema

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/AiAutoCSATDTO",
  "title": "AiAutoCSATDTO",
  "type": "object",
  "description": "This is applicable/available when either AI Assistant/AI Quality Management add-on offer/license is added to the organization.",
  "properties": {
    "enable": {
      "type": "boolean",
      "description": "Used to toggle the state of the AI feature sub feature  configuration from active to inactive and vice-versa. Mandatory for create/update operation. If the value is missing in response, the consumer should assume a value as false.",
      "example": true
    },
    "queuesInclusionType": {
      "type": "string",
      "description": "Provides information whether all or specific queues are selected for Auto CSAT. If the value is missing in response, the consumer should assume a value as ALL.",
      "enum": [
        "ALL",
        "SPECIFIC"
      ],
      "example": "ALL"
    },
    "selectedGlobalVariableId": {
      "type": "string",
      "description": "Selected Global Variable ID for Auto CSAT. If the value is missing in response, the consumer should assume a value as null.",
      "example": "af9eecc5-0472-4549-9a83-2afdae0d4ba0"
    },
    "surveyDataSource": {
      "type": "string",
      "description": "Survey Data Source Type for Auto CSAT. If the value is missing in response, the consumer should assume a value as EXPERIENCE_MANAGEMENT.",
      "enum": [
        "EXPERIENCE_MANAGEMENT",
        "GLOBAL_VARIABLE"
      ],
      "example": "EXPERIENCE_MANAGEMENT"
    }
  },
  "required": [
    "enable"
  ]
}