User Review

A verified user review of a software product on SoftwareSuggest, including ratings across multiple dimensions.

Software DiscoveryBusiness SoftwareSaaSSoftware ReviewsB2B

Properties

Name	Type	Description
id	string	Unique identifier for the review.
productId	string	Identifier of the product being reviewed.
title	string	Short title summarizing the reviewer's experience.
body	string	Full text of the review.
overallRating	number	Overall rating out of 5 stars.
easeOfUseRating	number	Rating for ease of use.
valueForMoneyRating	number	Rating for value for money.
customerSupportRating	number	Rating for customer support quality.
pros	string	What the reviewer liked about the product.
cons	string	What the reviewer disliked or would improve about the product.
reviewer	object	Anonymized reviewer profile information.
verified	boolean	Whether the review has been verified by SoftwareSuggest.
publishedAt	string	Timestamp when the review was published.
helpful	integer	Number of users who marked this review as helpful.

View JSON Schema on GitHub

JSON Schema

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://api-evangelist.com/schemas/softwaresuggest/review",
  "title": "User Review",
  "description": "A verified user review of a software product on SoftwareSuggest, including ratings across multiple dimensions.",
  "type": "object",
  "required": ["id", "productId", "overallRating", "publishedAt"],
  "properties": {
    "id": {
      "type": "string",
      "description": "Unique identifier for the review."
    },
    "productId": {
      "type": "string",
      "description": "Identifier of the product being reviewed."
    },
    "title": {
      "type": "string",
      "description": "Short title summarizing the reviewer's experience."
    },
    "body": {
      "type": "string",
      "description": "Full text of the review."
    },
    "overallRating": {
      "type": "number",
      "minimum": 1,
      "maximum": 5,
      "description": "Overall rating out of 5 stars."
    },
    "easeOfUseRating": {
      "type": "number",
      "minimum": 1,
      "maximum": 5,
      "description": "Rating for ease of use."
    },
    "valueForMoneyRating": {
      "type": "number",
      "minimum": 1,
      "maximum": 5,
      "description": "Rating for value for money."
    },
    "customerSupportRating": {
      "type": "number",
      "minimum": 1,
      "maximum": 5,
      "description": "Rating for customer support quality."
    },
    "pros": {
      "type": "string",
      "description": "What the reviewer liked about the product."
    },
    "cons": {
      "type": "string",
      "description": "What the reviewer disliked or would improve about the product."
    },
    "reviewer": {
      "type": "object",
      "properties": {
        "name": {
          "type": "string",
          "description": "Reviewer's display name."
        },
        "jobTitle": {
          "type": "string",
          "description": "Reviewer's professional role."
        },
        "industry": {
          "type": "string",
          "description": "Industry the reviewer works in."
        },
        "organizationSize": {
          "type": "string",
          "enum": ["small-business", "mid-market", "enterprise"],
          "description": "Size of the reviewer's organization."
        }
      },
      "description": "Anonymized reviewer profile information."
    },
    "verified": {
      "type": "boolean",
      "description": "Whether the review has been verified by SoftwareSuggest.",
      "default": true
    },
    "publishedAt": {
      "type": "string",
      "format": "date-time",
      "description": "Timestamp when the review was published."
    },
    "helpful": {
      "type": "integer",
      "minimum": 0,
      "description": "Number of users who marked this review as helpful."
    }
  },
  "additionalProperties": false
}