ServiceNow · Schema

RelatedParty

AutomationCloud ServicesDigital WorkflowsEnterprise PlatformIT Service ManagementITSMProcessesT1Workflow AutomationWorkflows

Properties

Name Type Description
id string Sys_id of the related party
name string Name of the related party
@referredType string Type of related party: - assigned_to: User assigned to work on the ticket - assignment_group: Group assigned to work on the ticket - customer: Company or account for the ticket - customer_contact: Cal
View JSON Schema on GitHub

JSON Schema

trouble-ticket-related-party-schema.json Raw ↑
{
  "type": "object",
  "properties": {
    "id": {
      "type": "string",
      "description": "Sys_id of the related party",
      "example": "abc123"
    },
    "name": {
      "type": "string",
      "description": "Name of the related party",
      "example": "Example Title"
    },
    "@referredType": {
      "type": "string",
      "description": "Type of related party:\n- assigned_to: User assigned to work on the ticket\n- assignment_group: Group assigned to work on the ticket\n- customer: Company or account for the ticket\n- customer_contact: Caller or contact for the ticket\n",
      "example": "assigned_to",
      "enum": [
        "assigned_to",
        "assignment_group",
        "customer",
        "customer_contact"
      ]
    }
  },
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "title": "RelatedParty"
}