ServiceNow · Schema

Note

AutomationCloud ServicesDigital WorkflowsEnterprise PlatformIT Service ManagementITSMProcessesT1Workflow AutomationWorkflows

Properties

Name Type Description
@type string The type of note (always 'comments' in responses)
text string The comment text
date string The date the comment was created
author string The name of the user who wrote the comment
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JSON Schema

trouble-ticket-note-schema.json Raw ↑
{
  "type": "object",
  "properties": {
    "@type": {
      "type": "string",
      "description": "The type of note (always 'comments' in responses)",
      "example": "example_value"
    },
    "text": {
      "type": "string",
      "description": "The comment text",
      "example": "example_value"
    },
    "date": {
      "type": "string",
      "description": "The date the comment was created",
      "format": "date-time",
      "example": "2026-01-15T10:30:00Z"
    },
    "author": {
      "type": "string",
      "description": "The name of the user who wrote the comment",
      "example": "example_value"
    }
  },
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "title": "Note"
}