ServiceNow · Schema

Record

A generic ServiceNow record. The actual fields depend on the table being queried. Common system fields are included in every record.

AutomationCloud ServicesDigital WorkflowsEnterprise PlatformIT Service ManagementITSMProcessesT1Workflow AutomationWorkflows

Properties

Name	Type	Description
sys_id	string	The unique 32-character system identifier for the record.
sys_created_on	string	The date and time when the record was created.
sys_created_by	string	The user who created the record.
sys_updated_on	string	The date and time when the record was last updated.
sys_updated_by	string	The user who last updated the record.
sys_mod_count	integer	The number of times the record has been modified.
sys_tags	string	System tags associated with the record.
sys_class_name	string	The table class name for the record.

View JSON Schema on GitHub

JSON Schema

{
  "type": "object",
  "description": "A generic ServiceNow record. The actual fields depend on the table being queried. Common system fields are included in every record.",
  "properties": {
    "sys_id": {
      "type": "string",
      "description": "The unique 32-character system identifier for the record.",
      "example": "500123"
    },
    "sys_created_on": {
      "type": "string",
      "description": "The date and time when the record was created.",
      "format": "date-time",
      "example": "2026-01-15T10:30:00Z"
    },
    "sys_created_by": {
      "type": "string",
      "description": "The user who created the record.",
      "example": "example_value"
    },
    "sys_updated_on": {
      "type": "string",
      "description": "The date and time when the record was last updated.",
      "format": "date-time",
      "example": "2026-01-15T10:30:00Z"
    },
    "sys_updated_by": {
      "type": "string",
      "description": "The user who last updated the record.",
      "example": "example_value"
    },
    "sys_mod_count": {
      "type": "integer",
      "description": "The number of times the record has been modified.",
      "example": 42
    },
    "sys_tags": {
      "type": "string",
      "description": "System tags associated with the record.",
      "example": "example_value"
    },
    "sys_class_name": {
      "type": "string",
      "description": "The table class name for the record.",
      "example": "example_value"
    }
  },
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "title": "Record"
}