ServiceNow · Schema

CmdbInstance

A full CMDB configuration item record. Fields vary by CI class but common attributes are included below.

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Properties

Name Type Description
sys_id string Unique identifier for the configuration item.
name string The display name of the configuration item.
sys_class_name string The CMDB class name for this CI.
category string The category of the CI.
subcategory string The subcategory of the CI.
operational_status string The operational status of the CI.
install_status string The installation status of the CI.
serial_number string The serial number of the hardware asset.
asset_tag string The asset tag identifier.
ip_address string The IP address of the CI.
mac_address string The MAC address of the CI.
dns_domain string The DNS domain of the CI.
fqdn string The fully qualified domain name.
os string The operating system.
os_version string The operating system version.
manufacturer string The sys_id of the manufacturer.
model_id string The sys_id of the model.
location string The sys_id of the CI location.
department string The sys_id of the department.
company string The sys_id of the owning company.
assigned_to string The sys_id of the assigned user.
managed_by string The sys_id of the managing user.
owned_by string The sys_id of the owner.
support_group string The sys_id of the support group.
sys_created_on string The date and time when the CI was created.
sys_updated_on string The date and time when the CI was last updated.
View JSON Schema on GitHub

JSON Schema

servicenow-cmdb-instance-cmdb-instance-schema.json Raw ↑ 
{
  "type": "object",
  "description": "A full CMDB configuration item record. Fields vary by CI class but common attributes are included below.",
  "properties": {
    "sys_id": {
      "type": "string",
      "description": "Unique identifier for the configuration item.",
      "example": "500123"
    },
    "name": {
      "type": "string",
      "description": "The display name of the configuration item.",
      "example": "Example Title"
    },
    "sys_class_name": {
      "type": "string",
      "description": "The CMDB class name for this CI.",
      "example": "example_value"
    },
    "category": {
      "type": "string",
      "description": "The category of the CI.",
      "example": "example_value"
    },
    "subcategory": {
      "type": "string",
      "description": "The subcategory of the CI.",
      "example": "example_value"
    },
    "operational_status": {
      "type": "string",
      "description": "The operational status of the CI.",
      "example": "1",
      "enum": [
        "1",
        "2",
        "3",
        "4",
        "5",
        "6"
      ]
    },
    "install_status": {
      "type": "string",
      "description": "The installation status of the CI.",
      "example": "example_value"
    },
    "serial_number": {
      "type": "string",
      "description": "The serial number of the hardware asset.",
      "example": "example_value"
    },
    "asset_tag": {
      "type": "string",
      "description": "The asset tag identifier.",
      "example": "example_value"
    },
    "ip_address": {
      "type": "string",
      "description": "The IP address of the CI.",
      "example": "example_value"
    },
    "mac_address": {
      "type": "string",
      "description": "The MAC address of the CI.",
      "example": "example_value"
    },
    "dns_domain": {
      "type": "string",
      "description": "The DNS domain of the CI.",
      "example": "example_value"
    },
    "fqdn": {
      "type": "string",
      "description": "The fully qualified domain name.",
      "example": "example_value"
    },
    "os": {
      "type": "string",
      "description": "The operating system.",
      "example": "example_value"
    },
    "os_version": {
      "type": "string",
      "description": "The operating system version.",
      "example": "example_value"
    },
    "manufacturer": {
      "type": "string",
      "description": "The sys_id of the manufacturer.",
      "example": "example_value"
    },
    "model_id": {
      "type": "string",
      "description": "The sys_id of the model.",
      "example": "500123"
    },
    "location": {
      "type": "string",
      "description": "The sys_id of the CI location.",
      "example": "example_value"
    },
    "department": {
      "type": "string",
      "description": "The sys_id of the department.",
      "example": "example_value"
    },
    "company": {
      "type": "string",
      "description": "The sys_id of the owning company.",
      "example": "example_value"
    },
    "assigned_to": {
      "type": "string",
      "description": "The sys_id of the assigned user.",
      "example": "example_value"
    },
    "managed_by": {
      "type": "string",
      "description": "The sys_id of the managing user.",
      "example": "example_value"
    },
    "owned_by": {
      "type": "string",
      "description": "The sys_id of the owner.",
      "example": "example_value"
    },
    "support_group": {
      "type": "string",
      "description": "The sys_id of the support group.",
      "example": "example_value"
    },
    "sys_created_on": {
      "type": "string",
      "description": "The date and time when the CI was created.",
      "format": "date-time",
      "example": "2026-01-15T10:30:00Z"
    },
    "sys_updated_on": {
      "type": "string",
      "description": "The date and time when the CI was last updated.",
      "format": "date-time",
      "example": "2026-01-15T10:30:00Z"
    }
  },
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "title": "CmdbInstance"
}