ServiceNow · Schema

ChangeRequestInput

Fields for creating or updating a change request.

AutomationCloud ServicesDigital WorkflowsEnterprise PlatformIT Service ManagementITSMProcessesT1Workflow AutomationWorkflows

Properties

Name	Type	Description
short_description	string	A brief summary of the change.
description	string	A detailed description of the change.
priority	string	The priority level.
risk	string	The risk level.
impact	string	The impact level.
category	string	The category of the change.
assigned_to	string	The sys_id of the assigned user.
assignment_group	string	The sys_id of the assignment group.
requested_by	string	The sys_id of the requesting user.
start_date	string	The planned start date and time.
end_date	string	The planned end date and time.
cmdb_ci	string	The sys_id of the affected configuration item.
justification	string	The business justification for the change.
implementation_plan	string	The plan for implementing the change.
backout_plan	string	The plan for reverting the change if needed.
test_plan	string	The plan for testing the change.

View JSON Schema on GitHub

JSON Schema

{
  "type": "object",
  "description": "Fields for creating or updating a change request.",
  "properties": {
    "short_description": {
      "type": "string",
      "description": "A brief summary of the change.",
      "example": "example_value"
    },
    "description": {
      "type": "string",
      "description": "A detailed description of the change.",
      "example": "A sample description."
    },
    "priority": {
      "type": "string",
      "description": "The priority level.",
      "example": "1",
      "enum": [
        "1",
        "2",
        "3",
        "4"
      ]
    },
    "risk": {
      "type": "string",
      "description": "The risk level.",
      "example": "example_value"
    },
    "impact": {
      "type": "string",
      "description": "The impact level.",
      "example": "example_value"
    },
    "category": {
      "type": "string",
      "description": "The category of the change.",
      "example": "example_value"
    },
    "assigned_to": {
      "type": "string",
      "description": "The sys_id of the assigned user.",
      "example": "example_value"
    },
    "assignment_group": {
      "type": "string",
      "description": "The sys_id of the assignment group.",
      "example": "example_value"
    },
    "requested_by": {
      "type": "string",
      "description": "The sys_id of the requesting user.",
      "example": "example_value"
    },
    "start_date": {
      "type": "string",
      "description": "The planned start date and time.",
      "format": "date-time",
      "example": "2026-01-15T10:30:00Z"
    },
    "end_date": {
      "type": "string",
      "description": "The planned end date and time.",
      "format": "date-time",
      "example": "2026-01-15T10:30:00Z"
    },
    "cmdb_ci": {
      "type": "string",
      "description": "The sys_id of the affected configuration item.",
      "example": "example_value"
    },
    "justification": {
      "type": "string",
      "description": "The business justification for the change.",
      "example": "example_value"
    },
    "implementation_plan": {
      "type": "string",
      "description": "The plan for implementing the change.",
      "example": "example_value"
    },
    "backout_plan": {
      "type": "string",
      "description": "The plan for reverting the change if needed.",
      "example": "example_value"
    },
    "test_plan": {
      "type": "string",
      "description": "The plan for testing the change.",
      "example": "example_value"
    }
  },
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "title": "ChangeRequestInput"
}