BotMessage

Artificial IntelligenceComputer VisionCRMMachine LearningNatural Language ProcessingPredictive AnalyticsSalesforce

Properties

Name	Type	Description
type	string	Type of bot message.
text	string	Text content of the message.
choices	array	Available choices (for Choices type messages).
scheduleItem	object	Schedule information for appointment-related responses.
sequenceId	integer

View JSON Schema on GitHub

JSON Schema

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/BotMessage",
  "title": "BotMessage",
  "type": "object",
  "properties": {
    "type": {
      "type": "string",
      "enum": [
        "Text",
        "Choices",
        "Transfer",
        "EscalateToAgent",
        "SessionEnded"
      ],
      "description": "Type of bot message."
    },
    "text": {
      "type": "string",
      "description": "Text content of the message."
    },
    "choices": {
      "type": "array",
      "description": "Available choices (for Choices type messages).",
      "items": {
        "type": "object",
        "properties": {
          "label": {
            "type": "string"
          },
          "value": {
            "type": "string"
          },
          "index": {
            "type": "integer"
          }
        }
      }
    },
    "scheduleItem": {
      "type": "object",
      "description": "Schedule information for appointment-related responses.",
      "properties": {
        "startDate": {
          "type": "string",
          "format": "date-time"
        },
        "endDate": {
          "type": "string",
          "format": "date-time"
        }
      }
    },
    "sequenceId": {
      "type": "integer"
    }
  }
}