Reputation · Schema

Review

A customer review aggregated from an external source for a business location.

Reputation ManagementOnline ReviewsBusiness ListingsSurveysSocial ListeningCompetitive IntelligenceCustomer ExperienceLocal SEO

Properties

Name Type Description
reviewID string Unique identifier for the review
locationID string ID of the location this review is for
sourceID string ID of the source platform (e.g., Google, Yelp)
sourceName string Name of the source platform
rating number Star rating (0-5)
reviewBody string Text content of the review
title string Review title if available
author object
datePublished string Date and time the review was published on the source platform
dateIngested string Date and time the review was ingested into the Reputation platform
status string Current status of the review
responses array Owner responses to the review
sentiment string Sentiment analysis result
tags array Tags applied to the review
ticketID string ID of associated service ticket if one was created
View JSON Schema on GitHub

JSON Schema

reputation-review.json Raw ↑
{
  "$schema": "http://json-schema.org/draft-07/schema#",
  "$id": "https://api.reputation.com/v3/schemas/review",
  "title": "Review",
  "description": "A customer review aggregated from an external source for a business location.",
  "type": "object",
  "properties": {
    "reviewID": {
      "type": "string",
      "description": "Unique identifier for the review"
    },
    "locationID": {
      "type": "string",
      "description": "ID of the location this review is for"
    },
    "sourceID": {
      "type": "string",
      "description": "ID of the source platform (e.g., Google, Yelp)"
    },
    "sourceName": {
      "type": "string",
      "description": "Name of the source platform"
    },
    "rating": {
      "type": "number",
      "minimum": 0,
      "maximum": 5,
      "description": "Star rating (0-5)"
    },
    "reviewBody": {
      "type": "string",
      "description": "Text content of the review"
    },
    "title": {
      "type": "string",
      "description": "Review title if available"
    },
    "author": {
      "type": "object",
      "properties": {
        "name": {"type": "string"},
        "profileURL": {"type": "string", "format": "uri"}
      }
    },
    "datePublished": {
      "type": "string",
      "format": "date-time",
      "description": "Date and time the review was published on the source platform"
    },
    "dateIngested": {
      "type": "string",
      "format": "date-time",
      "description": "Date and time the review was ingested into the Reputation platform"
    },
    "status": {
      "type": "string",
      "enum": ["active", "removed", "pending"],
      "description": "Current status of the review"
    },
    "responses": {
      "type": "array",
      "description": "Owner responses to the review",
      "items": {"$ref": "#/definitions/ReviewResponse"}
    },
    "sentiment": {
      "type": "string",
      "enum": ["positive", "neutral", "negative"],
      "description": "Sentiment analysis result"
    },
    "tags": {
      "type": "array",
      "items": {"type": "string"},
      "description": "Tags applied to the review"
    },
    "ticketID": {
      "type": "string",
      "description": "ID of associated service ticket if one was created"
    }
  },
  "required": ["reviewID", "locationID", "sourceID", "rating", "datePublished"],
  "definitions": {
    "ReviewResponse": {
      "type": "object",
      "properties": {
        "responseID": {"type": "string"},
        "body": {"type": "string"},
        "datePosted": {"type": "string", "format": "date-time"},
        "author": {"type": "string"},
        "status": {"type": "string", "enum": ["published", "pending", "rejected"]}
      }
    }
  }
}