PayPal · Schema

Merchandise Dispute Properties

The customer-provided merchandise issue details for the dispute.

BillingCommerceDisputesInvoicesOrdersPaymentsPayoutsSubscriptionsTokensWebhooks

Properties

Name Type Description
issue_type string The issue type.
product_details object
service_details object
cancellation_details object
return_shipping_address object The return address for the item. Required when the customer must return an item to the merchant for the View JSON Schema on GitHub

JSON Schema

paypal-merchandize-dispute-properties-schema.json Raw ↑ 
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/merchandize_dispute_properties",
  "title": "Merchandise Dispute Properties",
  "type": "object",
  "description": "The customer-provided merchandise issue details for the dispute.",
  "properties": {
    "issue_type": {
      "type": "string",
      "minLength": 1,
      "maxLength": 255,
      "pattern": "^[0-9A-Z_]+$",
      "description": "The issue type.",
      "enum": [
        "PRODUCT",
        "SERVICE"
      ]
    },
    "product_details": {
      "$ref": "#/components/schemas/product_details"
    },
    "service_details": {
      "$ref": "#/components/schemas/service_details"
    },
    "cancellation_details": {
      "$ref": "#/components/schemas/cancellation_details"
    },
    "return_shipping_address": {
      "description": "The return address for the item. Required when the customer must return an item to the merchant for the <a href=\"/docs/integration/direct/customer-disputes/integration-guide/#merchandise_or_service_not_as_described\"><code>MERCHANDISE_OR_SERVICE_NOT_AS_DESCRIBED</code></a> dispute reason.",
      "$ref": "#/components/schemas/address_portable"
    }
  }
}