PayPal · Schema

Dispute Reason

The reason for the item-level dispute. For information about the required information for each dispute reason and associated evidence type, see dispute reasons.

BillingCommerceDisputesInvoicesOrdersPaymentsPayoutsSubscriptionsTokensWebhooks
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JSON Schema

paypal-dispute-reason-schema.json Raw ↑
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/dispute_reason",
  "title": "Dispute Reason",
  "type": "string",
  "minLength": 1,
  "maxLength": 255,
  "pattern": "^[0-9A-Z_]+$",
  "description": "The reason for the item-level dispute. For information about the required information for each dispute reason and associated evidence type, see <a href=\"/docs/integration/direct/customer-disputes/integration-guide/#dispute-reasons\">dispute reasons</a>.",
  "enum": [
    "MERCHANDISE_OR_SERVICE_NOT_RECEIVED",
    "MERCHANDISE_OR_SERVICE_NOT_AS_DESCRIBED",
    "UNAUTHORISED",
    "CREDIT_NOT_PROCESSED",
    "DUPLICATE_TRANSACTION",
    "INCORRECT_AMOUNT",
    "PAYMENT_BY_OTHER_MEANS",
    "CANCELED_RECURRING_BILLING",
    "PROBLEM_WITH_REMITTANCE",
    "OTHER"
  ]
}