Moov · Schema
Dispute
A card payment dispute (chargeback) initiated by a cardholder through their card issuer. Disputes require evidence submission or acceptance.
BankingEmbedded FinanceFinancial InfrastructureMoney MovementPaymentsTransfers
Properties
| Name | Type | Description |
|---|---|---|
| disputeID | string | Unique identifier for the dispute. |
| transferID | string | The transfer associated with this dispute. |
| phase | string | Current phase of the dispute lifecycle. |
| status | string | Current status of the dispute. |
| amount | object | |
| reason | string | Card network reason code for the dispute. |
| networkReasonCode | string | Specific reason code from the card network. |
| respondBy | string | ISO 8601 deadline for submitting evidence to contest the dispute. |
| createdOn | string | ISO 8601 timestamp when the dispute was created. |
| updatedOn | string | ISO 8601 timestamp when the dispute was last updated. |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "#/components/schemas/Dispute",
"title": "Dispute",
"type": "object",
"description": "A card payment dispute (chargeback) initiated by a cardholder through their card issuer. Disputes require evidence submission or acceptance.",
"properties": {
"disputeID": {
"type": "string",
"format": "uuid",
"description": "Unique identifier for the dispute."
},
"transferID": {
"type": "string",
"format": "uuid",
"description": "The transfer associated with this dispute."
},
"phase": {
"type": "string",
"description": "Current phase of the dispute lifecycle.",
"enum": [
"new",
"pre-arbitration",
"arbitration",
"won",
"lost"
]
},
"status": {
"type": "string",
"description": "Current status of the dispute.",
"enum": [
"new",
"responded",
"under-review",
"waiting-for-customer",
"closed"
]
},
"amount": {
"$ref": "#/components/schemas/Amount"
},
"reason": {
"type": "string",
"description": "Card network reason code for the dispute."
},
"networkReasonCode": {
"type": "string",
"description": "Specific reason code from the card network."
},
"respondBy": {
"type": "string",
"format": "date-time",
"description": "ISO 8601 deadline for submitting evidence to contest the dispute."
},
"createdOn": {
"type": "string",
"format": "date-time",
"description": "ISO 8601 timestamp when the dispute was created."
},
"updatedOn": {
"type": "string",
"format": "date-time",
"description": "ISO 8601 timestamp when the dispute was last updated."
}
}
}