Merge · Schema

Ticket

A ticket or issue from a connected ticketing or project management system.

IntegrationsPlatformUnified APIAgent HandlerLLM Gateway

Properties

Name Type Description
id string
remote_id string
name string Ticket title or name.
assignees array
creator string
due_date string
status string
description string
priority string
ticket_type string
account string
contact string
parent_ticket string
tags array
completed_at string
ticket_url string
remote_was_deleted boolean
created_at string
modified_at string
View JSON Schema on GitHub

JSON Schema

ticketing-api-ticket-schema.json Raw ↑ 
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/merge/refs/heads/main/json-schema/ticketing-api-ticket-schema.json",
  "title": "Ticket",
  "description": "A ticket or issue from a connected ticketing or project management system.",
  "type": "object",
  "properties": {
    "id": { "type": "string", "format": "uuid" },
    "remote_id": { "type": "string" },
    "name": { "type": "string", "description": "Ticket title or name." },
    "assignees": { "type": "array", "items": { "type": "string", "format": "uuid" } },
    "creator": { "type": "string", "format": "uuid" },
    "due_date": { "type": "string", "format": "date-time" },
    "status": { "type": "string", "enum": ["OPEN", "CLOSED", "IN_PROGRESS", "ON_HOLD"] },
    "description": { "type": "string" },
    "priority": { "type": "string", "enum": ["URGENT", "HIGH", "NORMAL", "LOW"] },
    "ticket_type": { "type": "string" },
    "account": { "type": "string", "format": "uuid" },
    "contact": { "type": "string", "format": "uuid" },
    "parent_ticket": { "type": "string", "format": "uuid" },
    "tags": { "type": "array", "items": { "type": "string" } },
    "completed_at": { "type": "string", "format": "date-time" },
    "ticket_url": { "type": "string", "format": "uri" },
    "remote_was_deleted": { "type": "boolean" },
    "created_at": { "type": "string", "format": "date-time" },
    "modified_at": { "type": "string", "format": "date-time" }
  }
}