Innago · Schema

MaintenanceTicket

A maintenance ticket submitted for a property within the Innago platform

Property ManagementReal EstateLeasesRent CollectionMaintenanceTenantsInvoicingPayments

Properties

Name Type Description
maintenanceUid string Unique maintenance ticket identifier
personName string Name of the person who submitted the ticket
name string Name of the maintenance ticket
category string Maintenance category
description string Description of the maintenance issue
dateSubmitted string Date the ticket was submitted
dateResolved stringnull Date the ticket was resolved, if applicable
isUrgent boolean Whether the maintenance issue is urgent
property string Property name associated with the ticket
unit string Unit name associated with the ticket
propertyAddress string Address of the property
personUid string Identifier of the person who submitted the ticket
requestStatus string Current status of the maintenance request
View JSON Schema on GitHub

JSON Schema

maintenance.json Raw ↑
{
  "$schema": "http://json-schema.org/draft-07/schema#",
  "$id": "https://api-my.innago.com/openapi/schemas/maintenance",
  "title": "MaintenanceTicket",
  "description": "A maintenance ticket submitted for a property within the Innago platform",
  "type": "object",
  "properties": {
    "maintenanceUid": {
      "type": "string",
      "format": "uuid",
      "description": "Unique maintenance ticket identifier"
    },
    "personName": {
      "type": "string",
      "description": "Name of the person who submitted the ticket"
    },
    "name": {
      "type": "string",
      "description": "Name of the maintenance ticket"
    },
    "category": {
      "type": "string",
      "description": "Maintenance category",
      "enum": ["Electrical", "Plumbing", "AC", "Heat", "Kitchen", "Appliance", "Other"]
    },
    "description": {
      "type": "string",
      "description": "Description of the maintenance issue"
    },
    "dateSubmitted": {
      "type": "string",
      "format": "date-time",
      "description": "Date the ticket was submitted"
    },
    "dateResolved": {
      "type": ["string", "null"],
      "format": "date-time",
      "description": "Date the ticket was resolved, if applicable"
    },
    "isUrgent": {
      "type": "boolean",
      "description": "Whether the maintenance issue is urgent"
    },
    "property": {
      "type": "string",
      "description": "Property name associated with the ticket"
    },
    "unit": {
      "type": "string",
      "description": "Unit name associated with the ticket"
    },
    "propertyAddress": {
      "type": "string",
      "description": "Address of the property"
    },
    "personUid": {
      "type": "string",
      "format": "uuid",
      "description": "Identifier of the person who submitted the ticket"
    },
    "requestStatus": {
      "type": "string",
      "description": "Current status of the maintenance request",
      "enum": ["NewRequest", "OldRequest", "Resolved", "ReOpened"]
    }
  }
}