HubSpot · Schema
Ticket
A HubSpot ticket record.
AnalyticsCommerceContentCRMCustomer ServiceEmail MarketingMarketingMarketing AutomationOperationsSales
Properties
| Name | Type | Description |
|---|---|---|
| id | string | The unique identifier for the ticket. |
| properties | object | The ticket's properties as key-value pairs. |
| createdAt | string | The date and time the ticket was created. |
| updatedAt | string | The date and time the ticket was last updated. |
| archived | boolean | Whether the ticket has been archived. |
| associations | object | The ticket's associations with other CRM objects. |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "https://raw.githubusercontent.com/api-evangelist/hubspot/refs/heads/main/json-schema/crm-tickets-api-ticket-schema.json",
"title": "Ticket",
"description": "A HubSpot ticket record.",
"type": "object",
"properties": {
"id": {
"type": "string",
"description": "The unique identifier for the ticket.",
"example": "500123"
},
"properties": {
"type": "object",
"description": "The ticket's properties as key-value pairs.",
"additionalProperties": {
"type": "string"
},
"example": {
"key": "value"
}
},
"createdAt": {
"type": "string",
"format": "date-time",
"description": "The date and time the ticket was created.",
"example": "2025-03-15T14:30:00Z"
},
"updatedAt": {
"type": "string",
"format": "date-time",
"description": "The date and time the ticket was last updated.",
"example": "2025-03-15T14:30:00Z"
},
"archived": {
"type": "boolean",
"description": "Whether the ticket has been archived.",
"example": true
},
"associations": {
"type": "object",
"description": "The ticket's associations with other CRM objects.",
"additionalProperties": {
"type": "object",
"description": "A list of associations.",
"properties": {
"results": {
"type": "array",
"items": {
"$ref": "#/components/schemas/Association"
},
"example": [
{
"id": "500123",
"type": "standard"
}
]
},
"paging": {
"$ref": "#/components/schemas/Paging"
}
}
},
"example": {
"key": "value"
}
}
}
}