HubSpot · Schema

Channel

Represents a communication channel for conversations.

AnalyticsCommerceContentCRMCustomer ServiceEmail MarketingMarketingMarketing AutomationOperationsSales

Properties

Name Type Description
id string Unique identifier for the channel
name string Display name of the channel
type string Type of channel (e.g., EMAIL, CHAT, FACEBOOK)
accountId string Associated account ID
createdAt string ISO 8601 timestamp when the channel was created
View JSON Schema on GitHub

JSON Schema

conversations-api-channel-schema.json Raw ↑ 
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/hubspot/refs/heads/main/json-schema/conversations-api-channel-schema.json",
  "title": "Channel",
  "description": "Represents a communication channel for conversations.",
  "type": "object",
  "properties": {
    "id": {
      "type": "string",
      "description": "Unique identifier for the channel",
      "example": "channel_789"
    },
    "name": {
      "type": "string",
      "description": "Display name of the channel",
      "example": "Website Chat"
    },
    "type": {
      "type": "string",
      "description": "Type of channel (e.g., EMAIL, CHAT, FACEBOOK)",
      "example": "CHAT"
    },
    "accountId": {
      "type": "string",
      "description": "Associated account ID",
      "example": "account_123"
    },
    "createdAt": {
      "type": "string",
      "format": "date-time",
      "description": "ISO 8601 timestamp when the channel was created",
      "example": "2024-01-01T00:00:00Z"
    }
  },
  "required": [
    "id",
    "name",
    "type"
  ]
}