Gainsight · Schema

Gainsight Timeline Activity

Represents a timeline activity record in Gainsight CS, capturing customer interactions such as calls, meetings, emails, and notes for a chronological view of the customer relationship.

Properties

Name	Type	Description
Gsid	string	Activity unique identifier
Subject	string	Activity subject line
Notes	string	Activity notes or body content
ActivityTypeId	string	Activity type identifier
ActivityTypeName	string	Activity type display name (e.g., Call, Meeting, Email)
CompanyId	string	Associated company Gsid
CompanyName	string	Associated company name
ActivityDate	string	Date and time of the activity
OwnerId	string	Activity owner user ID
OwnerName	string	Activity owner display name
ExternalId	string	External system identifier for deduplication
Attendees	array	List of attendees for the activity
Sentiment	string	Sentiment captured during the activity
CreatedDate	string	Record creation timestamp
ModifiedDate	string	Record last modification timestamp

View JSON Schema on GitHub

JSON Schema

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://www.gainsight.com/schemas/gainsight/timeline-activity.json",
  "title": "Gainsight Timeline Activity",
  "description": "Represents a timeline activity record in Gainsight CS, capturing customer interactions such as calls, meetings, emails, and notes for a chronological view of the customer relationship.",
  "type": "object",
  "required": ["Subject", "ActivityTypeId", "CompanyId", "ActivityDate"],
  "properties": {
    "Gsid": {
      "type": "string",
      "description": "Activity unique identifier"
    },
    "Subject": {
      "type": "string",
      "description": "Activity subject line"
    },
    "Notes": {
      "type": "string",
      "description": "Activity notes or body content"
    },
    "ActivityTypeId": {
      "type": "string",
      "description": "Activity type identifier"
    },
    "ActivityTypeName": {
      "type": "string",
      "description": "Activity type display name (e.g., Call, Meeting, Email)"
    },
    "CompanyId": {
      "type": "string",
      "description": "Associated company Gsid"
    },
    "CompanyName": {
      "type": "string",
      "description": "Associated company name"
    },
    "ActivityDate": {
      "type": "string",
      "format": "date-time",
      "description": "Date and time of the activity"
    },
    "OwnerId": {
      "type": "string",
      "description": "Activity owner user ID"
    },
    "OwnerName": {
      "type": "string",
      "description": "Activity owner display name"
    },
    "ExternalId": {
      "type": "string",
      "description": "External system identifier for deduplication"
    },
    "Attendees": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "personId": {
            "type": "string",
            "description": "Gainsight person Gsid"
          },
          "email": {
            "type": "string",
            "format": "email",
            "description": "Attendee email address"
          },
          "name": {
            "type": "string",
            "description": "Attendee name"
          }
        }
      },
      "description": "List of attendees for the activity"
    },
    "Sentiment": {
      "type": "string",
      "enum": ["Positive", "Neutral", "Negative"],
      "description": "Sentiment captured during the activity"
    },
    "CreatedDate": {
      "type": "string",
      "format": "date-time",
      "description": "Record creation timestamp"
    },
    "ModifiedDate": {
      "type": "string",
      "format": "date-time",
      "description": "Record last modification timestamp"
    }
  }
}