Gainsight · Schema

Gainsight Person

Represents a person (contact) record in Gainsight CS, tracking customer stakeholders, their roles, and engagement data.

Properties

Name	Type	Description
Gsid	string	Gainsight unique identifier for the person record
FirstName	string	First name
LastName	string	Last name
Email	string	Email address
CompanyId	string	Associated company Gsid
CompanyName	string	Associated company name
Title	string	Job title
Role	string	Contact role (e.g., Decision Maker, Champion, End User)
Phone	string	Phone number
Location	string	Location
LinkedinUrl	string	LinkedIn profile URL
Timezone	string	Timezone
SfdcContactId	string	Linked Salesforce contact ID
NPS	number	Net Promoter Score
IsPrimary	boolean	Whether this is the primary contact for the company
IsActive	boolean	Whether the person record is active
CreatedDate	string	Record creation timestamp
ModifiedDate	string	Record last modification timestamp

View JSON Schema on GitHub

JSON Schema

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://www.gainsight.com/schemas/gainsight/person.json",
  "title": "Gainsight Person",
  "description": "Represents a person (contact) record in Gainsight CS, tracking customer stakeholders, their roles, and engagement data.",
  "type": "object",
  "required": ["Email"],
  "properties": {
    "Gsid": {
      "type": "string",
      "description": "Gainsight unique identifier for the person record"
    },
    "FirstName": {
      "type": "string",
      "description": "First name",
      "maxLength": 128
    },
    "LastName": {
      "type": "string",
      "description": "Last name",
      "maxLength": 128
    },
    "Email": {
      "type": "string",
      "format": "email",
      "description": "Email address"
    },
    "CompanyId": {
      "type": "string",
      "description": "Associated company Gsid"
    },
    "CompanyName": {
      "type": "string",
      "description": "Associated company name"
    },
    "Title": {
      "type": "string",
      "description": "Job title"
    },
    "Role": {
      "type": "string",
      "description": "Contact role (e.g., Decision Maker, Champion, End User)"
    },
    "Phone": {
      "type": "string",
      "description": "Phone number"
    },
    "Location": {
      "type": "string",
      "description": "Location"
    },
    "LinkedinUrl": {
      "type": "string",
      "format": "uri",
      "description": "LinkedIn profile URL"
    },
    "Timezone": {
      "type": "string",
      "description": "Timezone"
    },
    "SfdcContactId": {
      "type": "string",
      "description": "Linked Salesforce contact ID"
    },
    "NPS": {
      "type": "number",
      "description": "Net Promoter Score",
      "minimum": -100,
      "maximum": 100
    },
    "IsPrimary": {
      "type": "boolean",
      "description": "Whether this is the primary contact for the company"
    },
    "IsActive": {
      "type": "boolean",
      "description": "Whether the person record is active"
    },
    "CreatedDate": {
      "type": "string",
      "format": "date-time",
      "description": "Record creation timestamp"
    },
    "ModifiedDate": {
      "type": "string",
      "format": "date-time",
      "description": "Record last modification timestamp"
    }
  }
}