freshworks · Schema

Requester

Properties

Name	Type	Description
id	integer	Unique ID of the requester.
first_name	string	First name.
last_name	string	Last name.
primary_email	string	Primary email address.
work_phone_number	string	Work phone number.
mobile_phone_number	string	Mobile phone number.
job_title	string	Job title.
department_id	integer	ID of the department.
location_id	integer	ID of the location.
is_agent	boolean	Whether the requester is also an agent.
active	boolean	Whether the requester is active.
custom_fields	object	Custom field values.
created_at	string	Timestamp when created.
updated_at	string	Timestamp when last updated.

View JSON Schema on GitHub

JSON Schema

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/Requester",
  "title": "Requester",
  "type": "object",
  "properties": {
    "id": {
      "type": "integer",
      "description": "Unique ID of the requester."
    },
    "first_name": {
      "type": "string",
      "description": "First name."
    },
    "last_name": {
      "type": "string",
      "description": "Last name."
    },
    "primary_email": {
      "type": "string",
      "format": "email",
      "description": "Primary email address."
    },
    "work_phone_number": {
      "type": "string",
      "description": "Work phone number."
    },
    "mobile_phone_number": {
      "type": "string",
      "description": "Mobile phone number."
    },
    "job_title": {
      "type": "string",
      "description": "Job title."
    },
    "department_id": {
      "type": "integer",
      "description": "ID of the department."
    },
    "location_id": {
      "type": "integer",
      "description": "ID of the location."
    },
    "is_agent": {
      "type": "boolean",
      "description": "Whether the requester is also an agent."
    },
    "active": {
      "type": "boolean",
      "description": "Whether the requester is active."
    },
    "custom_fields": {
      "type": "object",
      "additionalProperties": true,
      "description": "Custom field values."
    },
    "created_at": {
      "type": "string",
      "format": "date-time",
      "description": "Timestamp when created."
    },
    "updated_at": {
      "type": "string",
      "format": "date-time",
      "description": "Timestamp when last updated."
    }
  }
}