freshworks · Schema

Group

Properties

Name	Type	Description
id	string	Unique ID of the group.
name	string	Name of the group.
description	string	Description of the group.
routing_type	string	Conversation routing type for the group.
agents	array	IDs of agents in the group.
created_time	string	Timestamp when the group was created.

View JSON Schema on GitHub

JSON Schema

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/Group",
  "title": "Group",
  "type": "object",
  "properties": {
    "id": {
      "type": "string",
      "description": "Unique ID of the group."
    },
    "name": {
      "type": "string",
      "description": "Name of the group."
    },
    "description": {
      "type": "string",
      "description": "Description of the group."
    },
    "routing_type": {
      "type": "string",
      "description": "Conversation routing type for the group."
    },
    "agents": {
      "type": "array",
      "description": "IDs of agents in the group.",
      "items": {
        "type": "string"
      }
    },
    "created_time": {
      "type": "string",
      "format": "date-time",
      "description": "Timestamp when the group was created."
    }
  }
}