Dynatrace · Schema

ProblemNotificationPayload

The webhook notification payload delivered by Dynatrace when a problem lifecycle event occurs. Contains both summary fields for quick processing and the full ProblemDetailsJSON for detailed analysis.

AI OperationsAnalyticsAPMApplication Performance MonitoringApplication SecurityAutomationCloud MonitoringDigital Experience ManagementIntelligenceObservability

Properties

Name	Type	Description
ProblemID	string	The human-readable problem identifier displayed in the Dynatrace UI, e.g., P-123456.
ProblemTitle	string	The title of the problem generated by the Davis AI engine, describing the nature of the detected anomaly.
ProblemURL	string	The full URL to the problem detail page in the Dynatrace UI, allowing recipients to navigate directly to the problem.
ProblemSeverity	string	The severity level classification of the problem.
ProblemStatus	string	The current lifecycle status of the problem at the time of notification.
ImpactedEntities	array	The list of monitored entities that are experiencing service degradation as a result of the problem.
ImpactedEntityNames	string	A comma-separated string of display names for all impacted entities, for use in simple notification templates.
Tags	string	A comma-separated string of tags applied to the impacted entities, for use in routing or filtering notification handlers.
State	string	The state of the problem notification. OPEN for new or ongoing problems, RESOLVED for resolved problems, MERGED for merged problems.
ProblemDetailsJSON	object

View JSON Schema on GitHub

JSON Schema

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/dynatrace/refs/heads/main/json-schema/problems-problem-notification-payload-schema.json",
  "title": "ProblemNotificationPayload",
  "description": "The webhook notification payload delivered by Dynatrace when a problem lifecycle event occurs. Contains both summary fields for quick processing and the full ProblemDetailsJSON for detailed analysis.",
  "type": "object",
  "properties": {
    "ProblemID": {
      "type": "string",
      "description": "The human-readable problem identifier displayed in the Dynatrace UI, e.g., P-123456.",
      "example": "P-123456"
    },
    "ProblemTitle": {
      "type": "string",
      "description": "The title of the problem generated by the Davis AI engine, describing the nature of the detected anomaly.",
      "example": "High failure rate on payment-service"
    },
    "ProblemURL": {
      "type": "string",
      "format": "uri",
      "description": "The full URL to the problem detail page in the Dynatrace UI, allowing recipients to navigate directly to the problem.",
      "example": "https://mySampleEnv.live.dynatrace.com/#problems/problemdetail;pid=-1234567890123456789_V2"
    },
    "ProblemSeverity": {
      "type": "string",
      "description": "The severity level classification of the problem.",
      "enum": [
        "AVAILABILITY",
        "ERROR",
        "PERFORMANCE",
        "RESOURCE_CONTENTION",
        "CUSTOM_ALERT"
      ],
      "example": "PERFORMANCE"
    },
    "ProblemStatus": {
      "type": "string",
      "description": "The current lifecycle status of the problem at the time of notification.",
      "enum": [
        "OPEN",
        "RESOLVED"
      ],
      "example": "OPEN"
    },
    "ImpactedEntities": {
      "type": "array",
      "description": "The list of monitored entities that are experiencing service degradation as a result of the problem.",
      "items": {
        "$ref": "#/components/schemas/ImpactedEntity"
      },
      "example": [
        {
          "Entity": "SERVICE-ABCDEF1234567890",
          "Name": "payment-service"
        }
      ]
    },
    "ImpactedEntityNames": {
      "type": "string",
      "description": "A comma-separated string of display names for all impacted entities, for use in simple notification templates.",
      "example": "payment-service, checkout-service"
    },
    "Tags": {
      "type": "string",
      "description": "A comma-separated string of tags applied to the impacted entities, for use in routing or filtering notification handlers.",
      "example": "env:production, team:backend"
    },
    "State": {
      "type": "string",
      "description": "The state of the problem notification. OPEN for new or ongoing problems, RESOLVED for resolved problems, MERGED for merged problems.",
      "enum": [
        "OPEN",
        "RESOLVED",
        "MERGED"
      ],
      "example": "OPEN"
    },
    "ProblemDetailsJSON": {
      "$ref": "#/components/schemas/ProblemDetails"
    }
  }
}