Dynatrace · Schema

ProblemDetails

Full problem details included in the notification payload. Contains the same data as the Problems API v2 GET response for this problem.

AI OperationsAnalyticsAPMApplication Performance MonitoringApplication SecurityAutomationCloud MonitoringDigital Experience ManagementIntelligenceObservability

Properties

Name	Type	Description
id	string	The internal unique identifier of the problem.
title	string	The problem title generated by Davis AI.
severityLevel	string	The severity level of the problem.
status	string	The current status of the problem.
startTime	integer	The Unix timestamp in milliseconds when the problem started.
endTime	integer	The Unix timestamp in milliseconds when the problem ended. Returns -1 if the problem is still open.
affectedEntities	array	The list of entities directly affected by the problem.

View JSON Schema on GitHub

JSON Schema

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/dynatrace/refs/heads/main/json-schema/problems-problem-details-schema.json",
  "title": "ProblemDetails",
  "description": "Full problem details included in the notification payload. Contains the same data as the Problems API v2 GET response for this problem.",
  "type": "object",
  "properties": {
    "id": {
      "type": "string",
      "description": "The internal unique identifier of the problem.",
      "example": "-1234567890123456789_V2"
    },
    "title": {
      "type": "string",
      "description": "The problem title generated by Davis AI.",
      "example": "High failure rate on payment-service"
    },
    "severityLevel": {
      "type": "string",
      "description": "The severity level of the problem.",
      "enum": [
        "AVAILABILITY",
        "ERROR",
        "PERFORMANCE",
        "RESOURCE_CONTENTION",
        "CUSTOM_ALERT"
      ],
      "example": "AVAILABILITY"
    },
    "status": {
      "type": "string",
      "description": "The current status of the problem.",
      "enum": [
        "OPEN",
        "RESOLVED"
      ],
      "example": "OPEN"
    },
    "startTime": {
      "type": "integer",
      "format": "int64",
      "description": "The Unix timestamp in milliseconds when the problem started.",
      "example": 1609459200000
    },
    "endTime": {
      "type": "integer",
      "format": "int64",
      "description": "The Unix timestamp in milliseconds when the problem ended. Returns -1 if the problem is still open.",
      "example": -1
    },
    "affectedEntities": {
      "type": "array",
      "description": "The list of entities directly affected by the problem.",
      "items": {
        "$ref": "#/components/schemas/EntityRef"
      },
      "example": [
        {
          "entityId": "SERVICE-ABCDEF1234567890",
          "name": "payment-service",
          "type": "SERVICE"
        }
      ]
    }
  }
}