Dynatrace · Schema

Problem

Represents a Dynatrace-detected problem, which is an aggregated set of related events indicating a service degradation. Problems are detected and correlated by the Davis AI engine.

AI OperationsAnalyticsAPMApplication Performance MonitoringApplication SecurityAutomationCloud MonitoringDigital Experience ManagementIntelligenceObservability

Properties

Name	Type	Description
problemId	string	The internal unique identifier of the problem, e.g., -1234567890123456789_V2.
displayId	string	The human-readable problem identifier displayed in the Dynatrace UI, e.g., P-123456.
title	string	The title summarizing the nature of the problem, generated by the Davis AI.
severityLevel	string	The severity classification of the problem, indicating the type of impact.
status	string	The current status of the problem.
startTime	integer	The Unix timestamp in milliseconds when the problem was first detected.
endTime	integer	The Unix timestamp in milliseconds when the problem was resolved. Returns -1 if the problem is still open.
affectedEntities	array	The list of entities directly affected by the problem. These are the entities where the anomaly was first detected.
impactedEntities	array	The list of entities experiencing degradation as a result of the problem, including downstream dependencies.
rootCauseEntity	object	The entity identified by Davis AI as the root cause of the problem. Null if the root cause could not be determined.
managementZones	array	The management zones that contain the affected entities, used for access control and scoping.
problemFilters	array	The alerting profiles (problem filters) that match this problem and control notification routing.

View JSON Schema on GitHub

JSON Schema

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/dynatrace/refs/heads/main/json-schema/problems-api-v2-problem-schema.json",
  "title": "Problem",
  "description": "Represents a Dynatrace-detected problem, which is an aggregated set of related events indicating a service degradation. Problems are detected and correlated by the Davis AI engine.",
  "type": "object",
  "properties": {
    "problemId": {
      "type": "string",
      "description": "The internal unique identifier of the problem, e.g., -1234567890123456789_V2.",
      "example": "abc123"
    },
    "displayId": {
      "type": "string",
      "description": "The human-readable problem identifier displayed in the Dynatrace UI, e.g., P-123456.",
      "example": "abc123"
    },
    "title": {
      "type": "string",
      "description": "The title summarizing the nature of the problem, generated by the Davis AI.",
      "example": "example-value"
    },
    "severityLevel": {
      "type": "string",
      "description": "The severity classification of the problem, indicating the type of impact.",
      "enum": [
        "AVAILABILITY",
        "ERROR",
        "PERFORMANCE",
        "RESOURCE_CONTENTION",
        "CUSTOM_ALERT"
      ],
      "example": "AVAILABILITY"
    },
    "status": {
      "type": "string",
      "description": "The current status of the problem.",
      "enum": [
        "OPEN",
        "RESOLVED"
      ],
      "example": "OPEN"
    },
    "startTime": {
      "type": "integer",
      "format": "int64",
      "description": "The Unix timestamp in milliseconds when the problem was first detected.",
      "example": 1718153645993
    },
    "endTime": {
      "type": "integer",
      "format": "int64",
      "description": "The Unix timestamp in milliseconds when the problem was resolved. Returns -1 if the problem is still open.",
      "example": 1718153645993
    },
    "affectedEntities": {
      "type": "array",
      "description": "The list of entities directly affected by the problem. These are the entities where the anomaly was first detected.",
      "items": {
        "$ref": "#/components/schemas/EntityStub"
      },
      "example": [
        {
          "entityId": "abc123",
          "name": "Production Service",
          "type": "STANDARD"
        }
      ]
    },
    "impactedEntities": {
      "type": "array",
      "description": "The list of entities experiencing degradation as a result of the problem, including downstream dependencies.",
      "items": {
        "$ref": "#/components/schemas/EntityStub"
      },
      "example": [
        {
          "entityId": "abc123",
          "name": "Production Service",
          "type": "STANDARD"
        }
      ]
    },
    "rootCauseEntity": {
      "description": "The entity identified by Davis AI as the root cause of the problem. Null if the root cause could not be determined.",
      "nullable": true,
      "oneOf": [
        {
          "$ref": "#/components/schemas/EntityStub"
        }
      ],
      "example": "example-value"
    },
    "managementZones": {
      "type": "array",
      "description": "The management zones that contain the affected entities, used for access control and scoping.",
      "items": {
        "$ref": "#/components/schemas/ManagementZone"
      },
      "example": [
        {
          "id": "abc123",
          "name": "Production Service"
        }
      ]
    },
    "problemFilters": {
      "type": "array",
      "description": "The alerting profiles (problem filters) that match this problem and control notification routing.",
      "items": {
        "$ref": "#/components/schemas/AlertingProfileStub"
      },
      "example": [
        {
          "id": "abc123",
          "name": "Production Service"
        }
      ]
    }
  }
}