Dixa · Schema

Agent

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Properties

Name Type Description
id string Unique identifier for the agent
createdAt string Time when the agent was created
displayName string The agent's display name
email string The agent's primary email address
avatarUrl string The url from which to load the agent's avatar
phoneNumber string The agent's primary phone number
additionalEmails array Additional email addresses for the agent
additionalPhoneNumbers array Additional phone numbers for the agent
firstName string The agent's first name
lastName string The agent's last name
middleNames array The agent's middle names
roles array The agent's roles
View JSON Schema on GitHub

JSON Schema

agent.json Raw ↑
{
  "title": "Agent",
  "type": "object",
  "required": [
    "id",
    "createdAt",
    "displayName",
    "email"
  ],
  "properties": {
    "id": {
      "description": "Unique identifier for the agent",
      "type": "string",
      "format": "uuid"
    },
    "createdAt": {
      "description": "Time when the agent was created",
      "type": "string",
      "format": "date-time"
    },
    "displayName": {
      "description": "The agent's display name",
      "type": "string"
    },
    "email": {
      "description": "The agent's primary email address",
      "type": "string"
    },
    "avatarUrl": {
      "description": "The url from which to load the agent's avatar",
      "type": "string"
    },
    "phoneNumber": {
      "description": "The agent's primary phone number",
      "type": "string"
    },
    "additionalEmails": {
      "description": "Additional email addresses for the agent",
      "type": "array",
      "uniqueItems": true,
      "items": {
        "type": "string"
      }
    },
    "additionalPhoneNumbers": {
      "description": "Additional phone numbers for the agent",
      "type": "array",
      "uniqueItems": true,
      "items": {
        "type": "string"
      }
    },
    "firstName": {
      "description": "The agent's first name",
      "type": "string"
    },
    "lastName": {
      "description": "The agent's last name",
      "type": "string"
    },
    "middleNames": {
      "description": "The agent's middle names",
      "type": "array",
      "items": {
        "type": "string"
      }
    },
    "roles": {
      "description": "The agent's roles",
      "type": "array",
      "uniqueItems": true,
      "items": {
        "type": "string"
      }
    }
  },
  "$schema": "http://json-schema.org/draft-07/schema#"
}