TransferRequest

Contact CenterIVRTelephonyVoiceVXML

Properties

Name	Type	Description
destination	string	Transfer destination (phone number, SIP URI, or agent extension)
transferType	string	Type of transfer
label	string	ICM label for the transfer destination. Used when routing through ICM/UCCE.
eccVariables	object	ECC variables to pass with the transfer

View JSON Schema on GitHub

JSON Schema

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "title": "TransferRequest",
  "type": "object",
  "properties": {
    "destination": {
      "type": "string",
      "description": "Transfer destination (phone number, SIP URI, or agent extension)"
    },
    "transferType": {
      "type": "string",
      "description": "Type of transfer"
    },
    "label": {
      "type": "string",
      "description": "ICM label for the transfer destination. Used when routing through ICM/UCCE."
    },
    "eccVariables": {
      "type": "object",
      "description": "ECC variables to pass with the transfer"
    }
  }
}