Chatwoot · Schema

Canned Response

Chatwoot Canned Response schema

Customer SupportMessagingLive ChatOmni-channelConversationsContactsAgentsOpen Source

Properties

Name	Type	Description
id	integer	ID of the canned response
account_id	integer	Account Id
short_code	string	Short Code for quick access of the canned response
content	string	Message content for canned response
created_at	string	The date and time when the canned response was created
updated_at	string	The date and time when the canned response was updated

View JSON Schema on GitHub

JSON Schema

{
  "type": "object",
  "properties": {
    "id": {
      "type": "integer",
      "description": "ID of the canned response"
    },
    "account_id": {
      "type": "integer",
      "description": "Account Id"
    },
    "short_code": {
      "type": "string",
      "description": "Short Code for quick access of the canned response"
    },
    "content": {
      "type": "string",
      "description": "Message content for canned response"
    },
    "created_at": {
      "type": "string",
      "description": "The date and time when the canned response was created"
    },
    "updated_at": {
      "type": "string",
      "description": "The date and time when the canned response was updated"
    }
  },
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/chatwoot/main/json-schema/canned_response.json",
  "title": "Canned Response",
  "description": "Chatwoot Canned Response schema"
}