Assembled · Schema

AssembledPerson

An Assembled person (agent) — the canonical representation of a schedulable individual in the Assembled workforce.

Customer SupportWorkforce ManagementWFMAI AgentsAI CopilotContact CenterCustomer ExperienceSupport OperationsSchedulingForecastingQuality AssuranceVendor ManagementBPO

Properties

Name Type Description
id string Assembled person ID.
email string
name string
first_name string
last_name string
role_id stringnull
channels array
team_ids array
site_id stringnull
skill_ids array
queue_ids array
active boolean
platform_ids object Associated identifiers from upstream platforms keyed by platform name.
created_at string
updated_at string
View JSON Schema on GitHub

JSON Schema

assembled-person-schema.json Raw ↑ 
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/assembled/refs/heads/main/json-schema/assembled-person-schema.json",
  "title": "AssembledPerson",
  "description": "An Assembled person (agent) — the canonical representation of a schedulable individual in the Assembled workforce.",
  "type": "object",
  "required": ["id", "email", "name"],
  "properties": {
    "id": { "type": "string", "description": "Assembled person ID." },
    "email": { "type": "string", "format": "email" },
    "name": { "type": "string" },
    "first_name": { "type": "string" },
    "last_name": { "type": "string" },
    "role_id": { "type": ["string", "null"] },
    "channels": {
      "type": "array",
      "items": { "type": "string", "enum": ["phone", "email", "chat", "sms", "social", "back_office"] }
    },
    "team_ids": { "type": "array", "items": { "type": "string" } },
    "site_id": { "type": ["string", "null"] },
    "skill_ids": { "type": "array", "items": { "type": "string" } },
    "queue_ids": { "type": "array", "items": { "type": "string" } },
    "active": { "type": "boolean", "default": true },
    "platform_ids": {
      "type": "object",
      "description": "Associated identifiers from upstream platforms keyed by platform name.",
      "additionalProperties": { "type": "string" }
    },
    "created_at": { "type": "string", "format": "date-time" },
    "updated_at": { "type": "string", "format": "date-time" }
  },
  "additionalProperties": false
}