Assembled · Schema

AssembledAssistResponse

An AI-generated response produced by an Assembled AI Agent and posted via the Assist API.

Customer SupportWorkforce ManagementWFMAI AgentsAI CopilotContact CenterCustomer ExperienceSupport OperationsSchedulingForecastingQuality AssuranceVendor ManagementBPO

Properties

Name Type Description
id string
conversation_id string
channel string
body string
confidence number
model string
cited_article_ids array
metadata object
created_at string
View JSON Schema on GitHub

JSON Schema

assembled-assist-response-schema.json Raw ↑ 
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/assembled/refs/heads/main/json-schema/assembled-assist-response-schema.json",
  "title": "AssembledAssistResponse",
  "description": "An AI-generated response produced by an Assembled AI Agent and posted via the Assist API.",
  "type": "object",
  "required": ["id", "conversation_id", "body"],
  "properties": {
    "id": { "type": "string" },
    "conversation_id": { "type": "string" },
    "channel": { "type": "string", "enum": ["chat", "email", "sms", "voice"] },
    "body": { "type": "string" },
    "confidence": { "type": "number", "minimum": 0, "maximum": 1 },
    "model": { "type": "string" },
    "cited_article_ids": { "type": "array", "items": { "type": "string" } },
    "metadata": { "type": "object", "additionalProperties": true },
    "created_at": { "type": "string", "format": "date-time" }
  },
  "additionalProperties": false
}