Queue

Contains information about a queue.

ChatContact CenterCustomer ServiceVoiceAIOmnichannel

Properties

Name	Type	Description
Name	string	The name of the queue.
QueueArn	string	The Amazon Resource Name (ARN) for the queue.
QueueId	string	The identifier for the queue.
Description	string	The description of the queue.
OutboundCallerConfig	object
HoursOfOperationId	string	The identifier for the hours of operation.
MaxContacts	integer	The maximum number of contacts that can be in the queue before it is considered full.
Status	string	The status of the queue.
Tags	object

View JSON Schema on GitHub

JSON Schema

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/amazon-connect/refs/heads/main/json-schema/queue-schema.json",
  "title": "Queue",
  "description": "Contains information about a queue.",
  "type": "object",
  "properties": {
    "Name": {
      "type": "string",
      "description": "The name of the queue.",
      "example": "BasicQueue"
    },
    "QueueArn": {
      "type": "string",
      "description": "The Amazon Resource Name (ARN) for the queue."
    },
    "QueueId": {
      "type": "string",
      "description": "The identifier for the queue.",
      "example": "a1b2c3d4-5678-90ab-cdef-55555EXAMPLE"
    },
    "Description": {
      "type": "string",
      "description": "The description of the queue."
    },
    "OutboundCallerConfig": {
      "type": "object",
      "properties": {
        "OutboundCallerIdName": {
          "type": "string"
        },
        "OutboundCallerIdNumberId": {
          "type": "string"
        },
        "OutboundFlowId": {
          "type": "string"
        }
      }
    },
    "HoursOfOperationId": {
      "type": "string",
      "description": "The identifier for the hours of operation."
    },
    "MaxContacts": {
      "type": "integer",
      "description": "The maximum number of contacts that can be in the queue before it is considered full.",
      "example": 100
    },
    "Status": {
      "type": "string",
      "description": "The status of the queue.",
      "enum": [
        "ENABLED",
        "DISABLED"
      ],
      "example": "ENABLED"
    },
    "Tags": {
      "type": "object",
      "additionalProperties": {
        "type": "string"
      }
    }
  }
}