CreateQueueRequest

ChatContact CenterCustomer ServiceVoiceAIOmnichannel

Properties

Name	Type	Description
Name	string	The name of the queue.
Description	string	The description of the queue.
HoursOfOperationId	string	The identifier for the hours of operation.
MaxContacts	integer	The maximum number of contacts that can be in the queue.
OutboundCallerConfig	object
Tags	object

View JSON Schema on GitHub

JSON Schema

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/CreateQueueRequest",
  "title": "CreateQueueRequest",
  "type": "object",
  "required": [
    "HoursOfOperationId",
    "Name"
  ],
  "properties": {
    "Name": {
      "type": "string",
      "description": "The name of the queue.",
      "example": "Support Queue"
    },
    "Description": {
      "type": "string",
      "description": "The description of the queue."
    },
    "HoursOfOperationId": {
      "type": "string",
      "description": "The identifier for the hours of operation.",
      "example": "a1b2c3d4-5678-90ab-cdef-66666EXAMPLE"
    },
    "MaxContacts": {
      "type": "integer",
      "description": "The maximum number of contacts that can be in the queue.",
      "example": 100
    },
    "OutboundCallerConfig": {
      "type": "object",
      "properties": {
        "OutboundCallerIdName": {
          "type": "string"
        },
        "OutboundCallerIdNumberId": {
          "type": "string"
        },
        "OutboundFlowId": {
          "type": "string"
        }
      }
    },
    "Tags": {
      "type": "object",
      "additionalProperties": {
        "type": "string"
      }
    }
  }
}