CreateContactFlowRequest

ChatContact CenterCustomer ServiceVoiceAIOmnichannel

Properties

Name	Type	Description
Name	string	The name of the contact flow.
Type	string	The type of the contact flow.
Description	string	The description of the contact flow.
Content	string	The content of the contact flow.
Tags	object

View JSON Schema on GitHub

JSON Schema

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/CreateContactFlowRequest",
  "title": "CreateContactFlowRequest",
  "type": "object",
  "required": [
    "Content",
    "Name",
    "Type"
  ],
  "properties": {
    "Name": {
      "type": "string",
      "description": "The name of the contact flow.",
      "example": "My Contact Flow"
    },
    "Type": {
      "type": "string",
      "description": "The type of the contact flow.",
      "enum": [
        "CONTACT_FLOW",
        "CUSTOMER_QUEUE",
        "CUSTOMER_HOLD",
        "CUSTOMER_WHISPER",
        "AGENT_HOLD",
        "AGENT_WHISPER",
        "OUTBOUND_WHISPER",
        "AGENT_TRANSFER",
        "QUEUE_TRANSFER"
      ],
      "example": "CONTACT_FLOW"
    },
    "Description": {
      "type": "string",
      "description": "The description of the contact flow."
    },
    "Content": {
      "type": "string",
      "description": "The content of the contact flow."
    },
    "Tags": {
      "type": "object",
      "additionalProperties": {
        "type": "string"
      }
    }
  }
}